Before, during and after the sale

Services

Building, upgrading, fixing and covering the machines we sell.

Custom build & assembly

We assemble, cable-manage, install your OS, update the BIOS, enable your memory profile and stress-test before handover.

FREE with a complete build bought from us.
Bringing your own parts? Ask your branch for a quotation.

Upgrades

Bring in your current PC. We'll tell you the single upgrade that buys the most performance for what you do — and what to leave alone.

Assessment free. Installation quoted by your branch.

Diagnostics & repair

Won't boot, crashing, overheating or throttling. We find the fault and quote the fix before doing any work.

Warranty & RMA

Claims handled through our own service centre. You get a reference number and status updates from received to ready-for-pickup.

Request service

Business & bulk orders

Internet cafés, offices and schools. Uniform specs, multi-unit quotations, staged delivery and on-site setup.

Build consultation

Not sure where to start? Book 30 minutes with a build consultant in-branch or by phone. No obligation.

Book a consultation
What's included

What each service covers

Rates are confirmed on your quotation before any work starts.

  • Assembly — complete build from us

    Assembly, cable management, BIOS update, memory profile and a stress test before handover.

    Turnaround: Same day if stocked

  • Assembly — customer-supplied parts

    The same assembly, set-up and testing, using the parts you bring in.

    Turnaround: 1–2 days

  • OS installation & activation

    Operating system installation and activation.

    Turnaround: Same day

  • Diagnostic assessment

    Fault finding for a PC that will not boot, crashes, overheats or throttles, with the fix quoted before any work starts.

    Turnaround: 1–3 days

  • Thermal paste & clean-up service

    Dust clean-up and fresh thermal paste.

    Turnaround: Same day

  • Component installation (upgrade)

    Fitting and set-up of your upgrade parts.

    Turnaround: Same day

  • Delivery — Pampanga / Tarlac

    Delivery to your address, scheduled with your branch.

    Turnaround: 1–2 days

  • Delivery — nationwide

    Courier delivery, arranged per order by your branch.

    Turnaround: 3–7 days

Rates on request

Service rates are quoted by our branch sales team, so you get the figure that applies to your build and your branch.